{"id":51,"date":"2025-07-08T14:25:02","date_gmt":"2025-07-08T11:25:02","guid":{"rendered":"https:\/\/garo-eg.com\/?page_id=51"},"modified":"2025-07-08T14:40:54","modified_gmt":"2025-07-08T11:40:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/garo-eg.com\/en\/refund_returns\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. <strong>Return Conditions<\/strong><\/h3>\n\n\n\n<p>You can request a product return in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you received the product damaged or defective.<\/li>\n\n\n\n<li>If you received a product different from your order.<\/li>\n\n\n\n<li>If you are not satisfied with the product for any reason, provided it has not been used or opened and is in its original condition.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Return Period<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">You have the right to request a return within <strong>7 days<\/strong> from the date of receiving the order.<\/li>\n\n\n\n<li>After this period, no return requests will be accepted.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Refund Conditions<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The refund will be processed after receiving and inspecting the returned product.<\/li>\n\n\n\n<li class=\"translation-block\">If the product meets the return conditions, the refund will be issued via the same payment method you used, within <strong>5 to 10 business days<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Non-Returnable Products<\/strong><\/h3>\n\n\n\n<p>The following products cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened or used products.<\/li>\n\n\n\n<li>Custom-made products or those with personalized printing.<\/li>\n\n\n\n<li>Consumer-type office supplies (such as opened inks, opened paper, and used pens).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Return mechanism<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us via email or phone to submit a return request.<\/li>\n\n\n\n<li>Provide us with the order number and a photo of the product (if there is an issue).<\/li>\n\n\n\n<li>A pickup appointment will be scheduled for the product.<\/li>\n\n\n\n<li>After receiving and inspecting the product, you will be informed of the order status and the refunded amount.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Contact Us<\/strong><\/h3>\n\n\n\n<p>For any inquiries or to follow up on the status of your return request, you can <a href=\"https:\/\/garo-eg.com\/en\/us\/\">Contact us here<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u0634\u0631\u0648\u0637 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u064a\u0645\u0643\u0646\u0643 \u0637\u0644\u0628 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c \u0641\u064a \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629: 2. \u0645\u062f\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 3. \u0634\u0631\u0648\u0637 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0627\u0644\u063a 4. \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u063a\u064a\u0631<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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